Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Jane A
I would not hesitate to highly recommend Binley Woods Approved Used Cars. The whole experience of part exchanging my vehicle and purchasing my car was carried out with absolute professionalism. Mick and Co kept me updated at every stage of the process and any niggles that occurred were sorted out straight away. I LOVE my new car - Thanks guys!
Christopher B
I first met Mike at Binley Woods Approved Used Cars Ltd, when I needed a new set of number plates last year, I was also impressed by the great selection of cars on offer as a bloke does, anyway looking to replace my car this year, There was this Nissan 1.2 Ntec+, Which we took a very long test drive, mike explain the requirements I needed from the car as I am disabled, got back to the garage, another tea made by Keiran this time,Mike New Business Partner, and Mike provided a great trade in price, so for me the deal was done, sorting Tax/MOT/Service as well. Which was all done before the hand over the next Friday, I cannot thank Mike and Keiran enough for their real honest, trustworthy approachwith great Professionalism so I can highly recommend them to anyone that needs a great car with great deals. Also needed new private plates, which were ordered and fitted free, can I advise you if you like any of their cars you must act quickly, as they sell very quickly. Thanks Guys Chris
Michael T
They were very professional and made me feel I was at the right place
Paul D
I found the whole buying experience at Binley Woods Approved Used Cars to be very relaxed, no hassle and very helpful. All the staff were brilliant towards myself and my family (we all went for the test drive😁). I wouldn't hesitate in recommending them to everyone.
Can B
Definitely has been a very positive experience purchasing a motor from Binley Woods, very helpful and informative staff, especially Kieran. Will for sure check Binley Woods first, next time I decide to buy.
Douglas F
Friendly guys that care about their customer's experience. Very straight forward and easy process. The car was in good condition when picking up - the guys even when above and beyond to repair and replace a few parts minor parts on the car. Would recommend.
Anthony M
Probably the best car buying experience I've had. No pressure or hard sell, just a nice relaxed atmosphere with nothing being to much trouble.
Robert K
Needed a new car as mine wasn't great saw a car on their here and even though I wasn't buying a top end car I still was treated as I was. The whole experience was brilliant no pressure on making a decision they make a great coffee and with a great warranty when I need to look again will be giving them a call.
John H
Truly amazed at the excellent way I was treated at this garage....NO pushy salesmen etc polite ,friendly ,and a very relaxing atmosphere to carry out the act of purchase a vehicle .TEN out of TEN in every aspect .Carry on the good work and trust your business goes from strength to strength
Christopher B
Fantastic service and would 100% recommend these guys
Rob S
I have just purchased a new motor from Binley Woods and I can honestly say I was very impressed with all aspects of the process from start to finish. The salesman Kieran was patient and and took time out of his own weekend on a Sunday to come in and show me the car. It is a cracking car and in mint condition. There was no pressure and everything was made very easy for me. Cracking fresh coffee as well. 5 star rating from me.
David P
Excellent Customer Service. I would like to thank Kieran and Mike for a positive, refreshing experience and being able to drive my new car away the same day!
Philip R
Friendly and personable service, good advice given but no pressure or hard sell, we could not recommend them more highly! We will certainly be using their services again in the future.
Steven H
The wife picked up her fiat 500 and loved it... The guys looked after us and made the whole experience easy and painless. They make a great cuppa as well. Thanks guys we'll be back Stev & Sam
Paul B
Smooth transaction and road tax help with a great trade-in deal. Good local dealers with a tidy stock selection.
Wendy K
Great service lovely staff go out of the way to help you find a car
Lyn O
February 2019, my partner & I decided that it was time to change our car, she having seen the car she liked on the forecourt of Binley Woods approved car sales, I was initially sceptical, having had bad experiences from independent car sales in the past, but went along anyway. The car was exactly what we wanted, and we went to make further enquries with the office I have never felt more at ease with sales as i did with Kieran, no pushiness, just an all round pleasant experience, common sense approach to sales.. Both my partner and I, spoke as we left saying that, buying the car and part exchanging ours with them was the easiest and most professional car transaction we ve had. Everything was went through, no need to think oh i should have asked this, because it was thoroughly explained. Hats off to both Kieran & Mick, thanks for a great all round good experience
Jacky M
enjoyed the experience of buying a car from Mick saw a car I liked had a test drive with Kieran paid a deposit picked it up on Thursday really helpful very pleased with the MG thanks to the whole team will buy from them again will also recommend to family and friends
Reece L
The guys at Binley used car sales were extremely helpful and gave me a great price on my part ex to buy the car of my dreams! I will be returing in the future when I make other purchases.
Raphael A
Great service and good hospitality. I'm very confident in the service binley woods approved used car provided and I'll be recommending their company to friends and families.
Helen K
They did everything to help me purchase the car I needed, very helpful and courteous went out of there way to make sure it was going smoothly and fitted in with my time scale.
Denise P
This was an absolute joy! Staff at Binley Woods were so helpful with no pressure whatsoever. Nothing was too much trouble. I was able to test drive a car, organise finance and drive it away within a couple of hours. Staff were extremely courteous, helped me with the new controls in the car, and ensured I was comfortable with everything before I left. I recommend them 100%.
Jason H
Non pushy car salesmen just friendly informative & nothing was a problem. Mick & Kieran great guys to deal with. Without a doubt will definitely buy from them again.
Patricia L
A very professional but friendly service. I Felt confident I was being given a truthful history of my car and it was in tip top condition commensurate with its age and former useage. A classy outfit!
Blair P
Binley woods was fantastic. So helpful so friendly. If i ever buy another car again. I wouldn't use anyone else. Thank you so much for everything you did for me yesterday.
Michael J
Very helpful and funny staff, nothing to hide and answer any question you have got. Willing to help in Anyway possible
Kevin R
A very pleasant experience, nice guys, excelent range of top class vehicles highly recommended
Susannah S
Great customer service, I've never been to a car garage where people are so friendly and made to feel at ease! Offered plenty of refreshments whilst waiting. The car was presented perfectly as well! I enquired on the Tuesday and picked up the car 2 days later! 10/10 thanks guys, super happy with my new car :)
Bethany M
Really have had the best experience of buying through Binley Woods Approved Used Cars. Right from the start, they were professional and went the extra mile to help me get the right deal on my new car, the car was beautifully presented and they took the time to go through each and every detail of the car and the finance deal being presented, i felt so comfortable asking many questions and it was as if no question was a silly question, they were more than happy to help. Kieran and Mike really have got a little Gem of a business going and are the best salesmen i have ever contacted, there was no pressure to make decisions on the spot and were very welcoming with their sales approach, i will definitely be recommending all of my friends and family who are looking to buy a car to speak to one of them to find the perfect deal. Thank you so much guys, you really have made me one happy lady and i will definitely be returning!
Danny M
Great friendly service. Car was beautifully presented. Provided all the information I needed and made great coffee too! Very professional and would recommend to anyone
Brandon A
Genuine people who sell genuine cars the car drives a dream never felt so sure and comfortable about buying a car i have had hell the past years buying no good cars it feels like a Waight has gone from my shoulders after buying a car from these guys will definitely be back when in need of a upgrade.
Louise A
I contacted Binley Woods about an Audi TT. They were really helpful, and the service I feel i experienced was exceptional. I didn't feel pressured into anything, and felt I was really looked after. Would definitely recommend them to anyone! Thank you!!!
Pat A
Very friendly and helpful Excellent after sales Would highly recommend them
Alan H
excellent service x would recommend garage xx offered refreshments first class service
Annette J
Great customer service. The salesman was extremely helpful. He made the whole process very easy including changing my number plate, pairing my phone and tuning the radio! I found my ideal car - very happy.
Daniel T
Very easy to deal with and trustworthy, would recommend them to anyone..! Even picked me up at 07:30am to collect my new car!
Phil H
Brilliant no pressure service from friendly people with product information none of the usual bull that you get from main dealerships sales people who will keep you waiting when they go to see the sales manager in the back office to see if they can do this that or the other . You will be dealing with people who have the authority to reach an agreement on the sale of the vehicle ' This is followed by a very competent and detailed hand over and after sales check to ensure you are satisfied . I have no hesitation in recommending Binley Woods Approved used cars ltd to you. From a very satisfied recent customer. Phil Rugby.
Elizabeth G
very easy and pleasant to deal with helpful in choosing the right car
Callum H
Excellent service yet again from Kieran and mike, second car brought from them and would recommend to anyone
Barbara M
Friendly and professional with lots of different options. A positive experience from a trustworthy team.
Steven O
The guys were really friendly and down to earth. Not pushy and seem to enjoy what they do. They were really accommodating in arranging pick up etc as we weren't local, staying on late. Only scored down as the car wasn't clean on the inside (things in compartments and crisps in back seats) and also centre piece for alloy was missing. Said they would order and send but has been weeks. Good guys though, just missing that final bit to make them a solid 4 or 5
Paul O
Just purchased a fantastic jaguar hassle free 30 mins from start to finish with insurance taxed and all paperwork done Then drove away Many thanks kieran u r a star
Claire T
Fantastic! Vey helpful and went out of his way to help us! Would most definitely use again. Thank you
Katy M
Extremely impressed with the service of Binley Motors with a very nice welcoming friendly salesman , we would totally recommend 100%.
Matthew B
2nd car we have bought from Binley now and both times very friendly service, not at all pushy and any small problems afterwards with the vehicles he has swiftly sorted
Charlotte W
Binley Woods approved were great from start to finish. No hard sell, listened to what I wanted no pressurised selling. Drove away with confidence and knowing I'll be returning for my next car. Enjoyable buying experience which was a refreshing change. Would recommend in a heartbeat.
Sarah T
Absolutely brilliant experience a Genuinely nice guy truck is awesome thank you again
William R
I read the reviews previously submitted for this company, before going to see the car. Something i would recommend all potential purchasers to do. I was not dissapointed. The team were friendly and helpful. No pressure and straight forward to make the deal. If the car you are looking for is available at this establishment, I would recommend you check them out.
Robert M
I had been looking for a S Type JAGUAR for some time i saw this one for sale some thirty five miles away. There was just something about this car that stood out.It had all the usual speck miles covered MPG town+ motorway ect ect but this one had some thing about it .You could see some thought had been put into its presentation.I was not wrong for its year very very good .I arrived at the forecourt and was met by the sales man who handed over the keys and said if you need any information just come up to the office.After a thorough inspection i was asked if i would like a test drive which i took.There was no sales or presser talk I felt that i was left to make the decision to purchase. Which i was very pleased to do.
Alan W
Really friendly service they made sure the car had a new MOT and it was given a full service before I drove it away I would certainly recommend Binley wood car sales
Paul O
Professional informative and transparent supported me 100%
Colin O
Great customer service and I'm really pleased with my x type jaguar. I would recommend and will definatly go back again. Well done binley woods garage.
Callum H
Service was extremely helpful, gave good advice on what do to with everything
Pedro P
I'm a foreigner that just started working permanently in UK, i was having a hard time to get a finance for a car that i actually wanted, and in a short period of time, until i found Binley Woods Approved Cars, and an awesome Dealer that was honest, friendly and persistent on helping me out. I'm very happy with Car that i got and with the Dealer experience. Thank you Binley Woods for helping me when i most needed! I strongly recommend this Dealer to find your car. once again , Thanks
Claire W
Second time buying a car from Binley Woods mick is superb and nice to see the business growing .
Ian G
The sales team were very helpful and professional. They ensured that everything ran smoothly despite my having to be away for three weeks in the middle of the sale. The car I bought was very competitively priced.
Latoya
The lads were amazing I couldnt believe how smooth and easy the transaction was. Myself and family were made to feel welcome, the staff were so professional and explained everything so I could understand. They explained stuff I didnt know about such as gap insurance and even offered to sort this out for us. They MOT'ed the car for us which ticked a box off our list and even sorted all tge paperwork including taxing our car. We are really happy with our new car thank you so much guys see you next year for our MOT and Service
Stephen T
Great customer service from start to finish. Nothing too much trouble
Brian M
The experience of buying a car from this dealer could not have been better. I was treated with the utmost curtesy and they went out of their way to be helpful. Even paying for the car I chose was almost painless. Almost !
Jonathan W
Very friendly service and efficient, made buying and picking up my jaguar a hassle free everything was done for me will use them again if ever I decided to buy another car
Pagiel N
The team looked after us in a professional, friendly and honest manner. Will definitely recommend them.
Garry T
Car presented immaculately. No pressurised selling, the whole deal being done in a very pleasant atmosphere. Would definitely recommend Binley Woods to others.
Elizabeth B
friendly helpful team. no pressure or forceful selling. i would use again
Omatsola O
Kieran came across as very genuine & was very helpful. I will definitely return for my upgrade.
Darren M
Fantastic car dealership, very friendly and very helpful . Would definitely buy from here again. Very satisfied.
Edward T
Helpful and friendly dealer. Communicated well and sorted any minor issues promptly. Good customer experience.
Beth J
Binley Woods Approved Cars have just sourced and supplied my daughter with her first car a cracking little Toyota Aygo they did all the leg work for us and the car came with a full MOT they also serviced the car as well. They didn't give us the hard sell at all and was a pleasure to deal with, highly recommended
Laura K
After a bad experience with a previous dealership I was worried about going to another. My fears where soon put to rest. It is a lovely garage with lovely staff. Drove the car home today and loved it.
Ijeoma N
Excellent customer service, very well organised, quick and easy service. Ready to help customers.
Adam C
The salesman did not push to sell the vehicle and allowed it to sell itself. Tried numerous vehicles and the salesman was patient and helpful at all times including aftercare.
Caroline M
Do not hesitate to buy from Mick or Keiran. Make buying a car so simple. Good quality cars with excellent service from the time you walk in to the time you drive away.
Peter L
Very polite and knew what they were talking about helped us out so much. I would definitely recommend this company to buy a car off
David H
Binley Woods Approved Car Centre made the experience of buying a car, pleasurable. They were helpful from the initial contact, nothing was to much trouble for them and they made sure you were satisfied with the vehicle purchased. A pleasure to deal with and will definitely refer them to my friends looking for a good deal on used cars.
Daniel P
These guys are first class. After purchasing a vehicle in maybtjis year it developed a fault. After contacting garages about repairs my worse fear became true. There was an issue with the warranty, but true tha garages word they paid for all the repairs on the vehicle out of there own pocket. When the problem persisted it bacame apparent that the vehicle needed more extensive work and I'd be without a vehicle for a couple of weeks. Binley woods approved cars then sorted and fetched me an identical vehicle at no cost to myself and swapped the broken vehicle to allow me continue with my job. They are first class guys and anyone can rest assured they would be buying from the most trustworthy people you could wish to do business with. I for one will be buying many more cars.
Christopher S
The owner made this a very enjoyable purchase. It was a no pressure environment and he ensured that the car had a valet, mot and service before receiving the car. I would buy from here again.
Ajileye O
it was unbelievable, the staff we are nice and friendly, all the paper work was explained and they even helped me sort out my car insurance and road tax before i left. Truly great service, will surely recommend and use them again
Dominic M
Great customer service, not pushy at all just let you have a look and answer every question you have. We recomend buying a car from them. They sorted all tax and everything out for us there and then so we could drive away straight off.
Sarah B
Bought our new car with confidence - would recommend Binley Woods to all.... We were taken for a longer than average test drive and both myself and my husband drove the car to get a proper taste of how the car felt... The owner answered all our questions and offers a service beyond expectations - he explained all aspects of our purchase, offered us a good price for our car as a trade in and does everything on a large computer screen in front of you so I was confident in his honesty! The owner emailed me regularly to keep us up to speed when car was ready to collect and made the purchase process super easy but helping me register and tax our new vehicle! We have had our new car a week now and love it! We have already taken it away for the weekend to give it a good run out and are delighted with it! The security of a 6 month warranty also give peace of mind... Would definitely buy from Binley Woods with confidence! 5 star service!
Daniel M
The staff was extremely helpful and willing to work around me, a very easy experience, the car was exactly as described and I would certainly recommend them and Binley Woods to anyone.
Susan M
The whole process was made very simple because Mick and Sue are very customer focussed and are able to listen to the clients requirements.
Keith M
Excellent service from the moment we phoned up re advert to conclusion of deal. Could not have done more. I would not hesitate to contact again should I decide to change my car in the future. It was well worth the 200 mile plusround trip to deal with them
Michael N
We wanted to sell our car so we approached Mick to see if he could help and he didn't disappoint! Mick made the process incredibly easy and explained everything perfectly. We got an excellent price for the car and had none of the hassle associated with selling privately. I would highly recommend using Mick to sell your car and will certainly go straight to him when we buy our next car. Thank you again Mick
Daniel H
Excellent experience. Very helpful and friendly. Made me feel very comfortable
Charles T
I haver just brought my son his first car from Binley Woods they gave us an excellent service and Mick explained the process and sale very clearly to my son I would go back without doubt if he had a car I wanted to purchase.
David H
The service given to us from start to finish was excellent. Very pleased with the part exchange deal we got and very pleased with our new car. RECOMENDED BY US!
Rita D
Good experience, no pressure applied just good advice. Once decision made to buy very smooth process and car prepared to high standard.
Heath D
Faultless customer service couldn't have ask for anything more,would hesitate to recommend anybody to use them
Dawn H
searching the internet for a used car & found an advert from Binley Woods Approved Car Sales matching my search, but the location was 125 miles from home. I telephoned the company speaking to Mick, who fully listened to my enquiry and over the next 72 hours of positive verbal communications we had all details sorted and a reservation completed. The pre-delivery was not rushed and everything was arranged to meet my requirements.On the day of collection, I met Mick along with his wife for the first time, both were very welcoming and hospitable. The car was presented to an immaculate standard "“ well done to ALL the support staff I must say that this was my best car shopping experience ever, everyone has been very informative. commonly seen that car sales objective is to get money out of your wallet. But Mick and everyone at BWACS are the opposite and deliver an exceptional Customer Service. I recommend anyone to look/speak with BWACS when seeking a Quality Used motor vehicle. Dawn
Lee T
I just recently bought a Citroen DS3 from binley woods approved used cars and the service from them was absolutely brilliant, because of the issues with the brakes that were in no way the fault of binley woods approved used cars Mick moved heaven and earth to get the issue fixed and could not apologize enough. I would recommend to anyone that if they are looking for a good second hand car and excellent sales team who will go out of there way to help in any way they can, then I cannot recommend binley woods approved used cars enough
Richard B
Bought a second hand small vehicle from Binley Woods Approved Used Cars Ltd. They were most helpful, and after the sale when the battery was found wanting charging they immediately paid for a new one. I should say I don't think that this was there fault. Car has gone well since purchase
Stephen W
The staff were friendly but professional and ensured i had a good experiance any potential issues were resolved quickly and properly
Nicole H
Excellent service, would recommend anybody to purchase from here, a very well run family business with great after sales care, thanks for everything
James S
Absolute pleasure to have dealt with the 'Binley Woods Approved Used Cars Ltd'! They're not like your average Coventry car dealers, they actually put their customers first.
Stuart E
Binley Woods Approved Cars offered us an excellent service when we wanted to sell our car. Mick gave us an honest and fair valuation for our vehicle and was professional and upfront regarding all the costs. We were kept fully appraised when the vehicle was sold and payment was made to us promptly. If you want to sell your car and want to deal with an honest and open dealer rather than using a "˜we buy any car' type website, give Mick a call, you won't be disappointed.
Daniel P
Fantastic experience from start to finish. The director is open honest and upfront. I felt reassured in that my choice of purchase was the correct one. Would not hesitate to buy another whiffle from here
Martyn G
I recently brought a van from Binley Woods Approved Used Cars and I couldn't be happier with the service. The van had 9 months MOT on it but they insisted on put 12 months on for me. I'm glad they did as they picked up on 2 tyres that needed changing which he arrange to be done straight away. I've always bought second hand cars and this is by far the best experience I've had with any car dealer. Would definitely use them again.
Arron B
I went to purchase a different vehicle but Mick's honesty, assistance and knowledge helped me to instead make a much better and cost effective decision. This is the first positive experience I have ever had purchasing a vehicle. He gave me a really pleasing price on my part exchange and completely reconditioned the car (a beautiful BMW 330d M-sport) within the price. His attention to detail and professionalism is complimented by his personal friendliness. It's well worth visiting him if you have a passing interest in one of his motors because he makes the whole process feel fair and painless.
Wayne O
I had a very long list of requirements of what I needed in my next car and gave this to Mick at Binley Woods Used cars - it was not long before Mick had found me my dream car - every box ticked and I could not be more pleased. Dealing with Mick is always a great experience and he always puts a great deal together. I strongly recommend you speak to Mick if you are looking for your next car. Five star treatment.
Steven W
Just got home with my car I bought off Mick, and can honestly say the best experience I've had with a car dealer, Mick went out of his way to ensure the car was fully MOT'd with no advisories, serviced and to the best standed a used car can be and a great bloke to. Will definitely be going there again if I ever need a used car or know anyone wanting one even though I live in Nottingham worth the trip, thanks Mick.
Cheng Z
I have bought an Audi TT recently at Binley Woods Approved Used. Having done some research and visited several dealers, we found here it has genuine reviews and quality cars. The staff are knowledgeable and making you feel you are in safe hands. Will recommend.
Tsegazeab H
Well done guys you're confident what u doing That means we are satisfy more friendly keep it
Nick P
I would definitely recommend this place if your looking for a used car. I travelled from Nottingham having already spoken to Mick about a Lexus. A great set-up and very professional. Car had already been mot'd and serviced and was ready for me to drive away that day. Mick even posted my owners and service pack that was left behind.
Daniel G
Had really good buying experience. The service was second to none and i love my new car.Thanks
Alex S
Just bought a 12 year old car from Binley woods which drives well and has just taken us over a snow filled pass in the lake district without any trouble, Great service and very fair service would reccommend to others
Julie C
Excellent Service!! Very friendly, couldn't do enough for us. Everything explained in great detail! Purchased and drove away with a dream Mini Cooper and would definitely recommend to anyone how professional & high quality the service and cars are! Thank You!
Jack Y
Best used car dealership in Warwickshire without a shadow of a doubt. So detailed and thorough when going over all the paperwork. The car is great, fully serviced and valeted. Also let me test drive it for a good 30 minutes. I had the car the week after! Cheers Binley
Martyn W
I have just bought a used BMW 318i from Binley Woods Approved Used Cars. The salesman/owner is a great chap who is not your usual pushy salesman. He made the whole process from initial viewing right through to handing over the keys very easy and hassle free. Very informative and also very thorough with the preparation of the car on collection. All in all a first class customer experience and i wouldn't hesitate to use this dealer for my future needs.
Helen F
Pain free way of buying a car. Helpful and got everything sorted so I could drive away the same day. No pushy sales, just practical advice. Would highly recommend.
Ricky M
Purchased a lovely 7 seater vauxhall Zafira which I needed as previous vehicle was not suitable for my family needs, Mick was very helpful, friendly, professional and most importantly honest in giving me advice on which car would be better for me & my family (was looking at 2 vehicles) - this filled me with confidence that I was finally dealing with an honest , genuine car salesman which has not been my experience in the past with other dealers. Mick made the whole process very smooth and simple from the initial viewing to eventual purchase - The most I did was sign my name a couple of times. I highly recommend Binley Woods Approved Used Cars Ltd and thank them for a great experience and have no hesitation in having future dealings with them as my wife is now learning to drive. Thanks again!
Mark B
All of my dealings with regard to initial viewing of the vehicle, my test drive, and then the purchase of the vehicle, was carried out extremely professionally. All aspects with regarding the paperwork and "optional" extras available, again were explained very well. I have had a small issue arise since I bought the vehicle, and again it has been dealt with and sorted out. I would recommend this dealer very strongly, after my dealings with.
Shoshonee B
My experience with Binley woods approved car sales was a positive one! Very friendly, helpful and a reliable service. All my questions were answered with honesty and I felt very welcome. At no point did I feel pushed towards a sale... Great!!
Andrew R
A well organised car sales establishment leaving my wife and I with a "family run" feeling about the place. Mick was very helpful and far from being the typically pushy salesman that you expect from a used car showroom. We thoroughly recommend this place if you are looking to buy a reliable used car.
Paul Y
Great place to go if you are thinking of changing your car,made to feel welcome and confident in the car I bought top dealer
Christine G
A wonderful experience in purchasing my (excellent condition) car from a very professional Garage. Travelling from Devon to my City of birth well worth the trip. Definitely would recommend this Dealer.
Radoslaw L
Great car for a good price. Customer service is on a realy high level. Would highly reccomend this seller.
Helen L
Purchased a lovely vw polo in great condition the car had a superb service history and the buying experience was excellent. Myself and my wife would not hesitate to purchase another car from this dealer. A professional and hassle free sale from start to finish. I would certainly recommend this dealer to any of my family and friends. Mike took us on a full test drive and then we viewed the car in are own time under no pressure to purchase the car. We decided to purchase the car in are own time then picked it up with a fresh service, 12 months mot and 6 months warranty thanks Mike for a pleasant buying experience and a great car.
Sunita V
Very helpful and trustworthy. Any concerns we had with our purchase was dealt with instantly.
Tony R
Really great would definitely like to do more with them
Aleksandra M
Great customer service. Purchased a BMW yesterday and was really Impressed with all the documentation + the quality of service and the car. Would certainly recommend the Binley Woods Cars. Quick process of getting a car, lots of help, suggestions + throughout whole process friendliness and service are 10 out of 10. Thank you so much.
Neelima A
Lovely gentleman, made us feel welcome and all paperwoek was sorted in no time.
Alex B
Was given great service had been very helpful and is a genuine chap; not your average pushy salesman selling heaps of junk. Nice premises. Met all my demands and gave a decent part ex for my car. Very pleased; would recommend to anyone.

Reply from
Mark M
Friendly staff always keen to help good value for money would recommend to anybody
Max B
Friendly helpful small used car sales business. Would return to them for future purchases if the right vehicle was available for sale.
Ian S
A friendly and professional service in a relaxed no pressure environment providing comprehensive information and vehicle history. The car was excellently presented and at a fair price and the aftercare package generous. I would be happy to recommend this dealer to anyone
Colette M
Fantastic, Friendly, honest, and reliable. Made purchasing our new motor a great stress free experience.
Richard C
Very relaxed approach and no sales pressure. Really good test drive and impressed with 6 months warranty compared to only 3 months with some of the larger dealers. Good exchange rate on our old car. Thoroughly recommend Binley Woods Used Cars.
Athique A
Binley Woods were a pleasure to deal with! I had some issues with my finances but they were super accommodating and helped me throughout the whole process. I'd recommend them as they're no-nonsense, honest and friendly!
Heather R
We visited binley woods to look a a particular vehicle, from the moment we arrived and were greeted by the owner we felt comfortable. He answers our many questions honestly and was happy for us to return within a mechanic to look the vehicle over. The service was fantastic all the way through the process and when we collected the car a week later it had been serviced had a new mot and had been cleaned to high standard. We have had no issues with the car and will definitely be going back next time we need a car. The six month warranty and breakdown cover is a welcome peace of mind aswell.
Andrew W
I bought a 3 year old used Audi TT from Mick and I have to say the buying experience was excellent. Mick was very honest and up front with the background of the vehicle and during the test drive he wasn't at all pushy and gave me time to experience the car. Mick went above and beyond making himself available after his dealership closed to allow me to pick up the car as I was travelling from some distance. Mick's after sales service is also excellent, rectifying a small wheel balancing issue without hesitation. Overall an excellent dealer and I wouldn't hesitate to recommend. 90+ 5 star reviews don't lie!
Deborah M
On their website Binley Woods Approved say they will try to source the vehicle you want"¦they had the perfect hatchback for me and I hadn't even asked for it! This was the first time I had bought a car by myself and Mick made the whole process easy and understandable, I'm certain I will be very happy with my lovely Fiesta. So if you are looking for a used car in Coventry and Warwickshire, I definitely recommend getting in touch with Mick and Sue at Binley Woods Approved Used Cars.
Jim M
I purchased a used car from the above dealer.The seller was very helpful and knowledgeable.They went out of their way to take the stress out of buying a used vehicle because i was wary of buying a pig in a poke.I needn't have worried.The car was ready for me on the agreed date. It came valeted with a 12 month M.O.T.serviced and in excellent order. When i got the car home i gave it a good checking over and everything was in order.The car was only cheap but i got a five star service,( hence the five star rating). When I need a new car I will definitely be using this garage again.I have no hesitation in recommending this seller.
Wayne O
I have just collected my Lexus IS 250 and have to say how extremely impressed I was with the whole sales experience at Binley Woods, a far cry from the usual used car sales pitch, very professional, not at all pushy, very impressive product knowledge. I can honestly say this was the most pleasant sale I have experienced, the car was presented like a brand new model and is great to drive - well done Mick and the staff.
Louise M
I would like to share my positive experience with Binley Woods Approved Cars Limited. I saw the vehicle I had been searching for on their website at an excellent price. After several telephone conversations I decided to buy the car without having a viewing. It was definitely the best decision, the vehicle was exactly as described and I am absolutely delighted. Mick Malone and his wife were a pleasure to deal with, they went out of their way to make the transaction as smooth as possible, service was exemplary. This is the first time I have ever left feedback, I have no hesitation in recommending this car dealer. They will be my first port of call when I next change my car.
Lee K
Mick was first class. Open and honest. Process was seamless. Showroom worth the visit
Susan G
From start to delivery of my car a superb device would highly recommend mike and we will going back to buy my husband a car from there
James E
Micks the best car dealer I've ever dealt with by far.. would recommend using him and Binley woods to anyone. Great car, great service... non salesy.
Jay C
Highly recommended and first class service.
John V
Found a car I liked from Binley Woods went to see it and was impressed with Mick's approach and great customer service. He met my customer needs and delivered me a good vehicle in good working order. Thanks Mick. I will recommend you to anyone looking for a good reliable car.
Dennis H
Excellent Repor when Walking in to Discuss Vehicles & Deals Pleasant Experience. Would Use Again as Choice of Cars Is Not Limited. Thank You
Russell H
Saw the car advertised, contacted trader, open and honest about condition of car, even though MOT had over 9 months to run, insisted car was retested, all test conditions met and advisories were dealt with. Relaxed environment to buy, offered optional extras with no hard sell, on collection of car, clear and concise run through of all paperwork with descriptive detail on MOT retest and work carried out. Overall as pleasant an experience as i have had when spending on a car.
Bhavna P
I have no hesitation in recommending Binley Woods Approved Used cars Ltd. Mick deliverered a high quality service in every way. Bought a used Fiat 500 and feel very reaassured by the standard of warranty supplied. Well done Mick and thank you for a making a daunting task pleasurable.
Karl B
Having wanted to view a vehicle before it was in, Mick kept me up to date with the progress of its delivery, opened late to head to the premises to view it when it arrived and assisted in a very pleasant manner (no pushy salesman technique) and down to earth. All the work to make ready for sale was within the agreed timescale to collect and all payments, taxing and documentation was done professionally. Would highly recommend, and the coffee was great too!
Raymond B
First class service from Mick, no pressure to buy. everything explained in detail would also say best experience I have had when buying a car,every question I asked was fully explained and answered!
Rob P
Excellent second to none service! Vehicle was exactly as described and a great price to boot. Very professional approach from BWA and couldn't do enough to help. 5 stars all round!
Aaron W
Absolutely nothing about this was difficult! Brilliant service and made me feel comfortable and great about buying my Volvo. No pushy sales tactics just facts, easy to understand figures and plain English explanations no jargon! Took all the stress out of buying a car and made it enjoyable. By far the easiest, honest and most hassle free experience I've had of buying a car from a dealer. Mick is absolutely first class and an absolute gent to speak with. Nothing is an issue at all and he does make a good coffee! Travelled down from North East Scotland and would happily do it again for my next car. Already spreading the word up here. A week deserved 5 star rating!
Alasdair M
Mick was an incredibly accommodating guy, and made buying a car so simple, and offered a fair and friendly service with no hassle or pressure. Can't recommend his service more!
Martin E
Bought a beautiful SL500 from Mick which ticked all the boxes! Mick has a nice set up and is honest and straightforward, was good doing business with him. He dealt promptly with an initial problem we had with the car without any question and I'm very pleased with my purchase. Wish him all the best!
Daniel S
Mick explained everything as it was, I was traveling from Manchester and didn't want to be disappointed. Honest bloke and even filled the tank for my journey back. Would recommend
Michelle B
A lovely friendly service ., (mick) Answered all my questions , delt with any queries i had , and delivered me a beautiful used car with a couple cups of complementary coffee too
Carl G
The personal service you receive from Mick is second to none. The whole process of trading my A5 in for an awesome M4 was seamless. 5* service. Would recommend Binley Woods Approved Used Cars to anyone.
Kelly P
Truly the best dealer we have ever dealt with. Mick was not only extremely helpful but in my opininon he was very honest with his veiws on the vehicle we bought. Prices are more than reasoable, Binley will definately be the 1st port of call when my next car is required.
Anthony M
Car exactly as described on website. Mick made the whole process straight forward and Hi Jackie
Thanks for arranging payment. All stages explained clearly and paperwork managed efficiently. I feel that I have had a fair deal all round, in terms of the trade in price, car price and warranties, etc.
Paul H
It makes a refreshing change for a car dealer to actually listen to your requirements and then provide the car, the service and the aftercare that fulfils your expectations
Can't recommend Binley Wodds Approved Used Cars enough.
Martin T
Very helpful deserves a medal for his patience
Robert B
Mick, the owner could have not been more helpful. Fitted two new tyres to the front, replaced front disc pads and re-tested the car prior to pick up. also sourced a new parcel shelf.
Sarah J
Mick did all the hard work finding the car that I wanted, very pleased with the service provided and my new car. I would definitely recommend using them.
Eloise C
Mick was fab from start to finish. He kept me updated on the progress of my car at all times.
Very pleased with the experience and the warranty that came with the car as standard.
Parvesh S
Honest, trustworthy, straight forward with great customer service. The car is amazing too. Would highly recommend
Nisha S
I recently brought my first Mercedes from Binley Woods Approved Used Cars and I am very pleased with the service. The owner Mick was very knowledgeable and took his time to answer all my questions throughout the process.
As a first time mum to be, he made sure I was happy with my decision and took time to go through all the legistics and paperwork. I am very happy with my new E-Class and the outstanding service that Mick provided.
Angie F
After looking at the website we decided it was definitely worth going in person and we are so glad that we did! Mick was very friendly and polite, not at all pushy which you tend to find in larger garages. He left us to have a look around, there for help if needed and we decided to purchase a car that day. He was very reasonable and even came in on the Sunday for us to collect the car. We are very happy with the car and the service we got. Would definitely recommend.
Claire W
A positive and personal experience from start to finish, friendly and honest throughout. No pressure and very thorough. Would definitely recommend.
Joel G
Very well looked after and am very impressed with the services and deals binely woods approved used cars had to offer !
Dan F
Verry helpful and very pleased with the service received. I would definitely recommend it to everyone
Suzanne H
An excellent service and a really enjoyable experience , which is not something that you would normally expect when buying a used car. Mick was very helpful when it came to understanding my requirements and matching those to the stock he had available. A test drive was arranged, where all the features of the car were explained before we left the forecourt and we drove around for about 25-30 minutes, so that I got a good feel for the car and to make sure it was right for me. The features of the vehicle warranty were fully explained to me and also that the car would come with 12 months MOT. Picking the car up was arranged for a date and time that was convenient to me rather than the dealer. When I arrived the vehicle had been fully valeted and all the additional items that had been agreed during the price negotiations had all been provided.
Lisa B
Went to test drive a car here today and was very impressed.
The Director Mick could not do enough for us.
He even accomodated my young daughter so she wouldn't get bored.
The customer service from the minute we got there was excellent, the test drive was a good drive out (not your usual round the block) and we left feeling satisfied We'd got a good deal.
There's no cheesy salesmen pitch , nothing is too much trouble and we would highly recommend this dealership.


Mary W
Mick is very professional. My family were made welcome. Explained paperwork well. Very honest and would recommend to friends and family. Love my new car.
Caroline G
Very pleasant young man to deal with .
Car was as described and work done over and above the ,necessary, mark
Niki W
Very helpful but not pushy.
Would highly recommend to friends and family
Claire W
No hard sales no pressure and nothing but respect from manager I can honestly say buying this car has been very smooth and all paperwork and information given and explained , can only but recommend buying from there again and certainly will be given my return custom in the future .
Claudiu P
Top man , top cars
Tracey E
This is the future of used car purchase. Mick is professional, knowledgeable, honest and respectful. He takes time to explain, there is no over selling and most importantly no pressure. We were welcomed and made to feel comfortable through the entire process and had a great experience. We would more than highly recommend Mick Malone and Binley Woods Approved Used Cars.
Steven C
Great customer service. Mick is a true gent and I wish him every success. The car I purchased was in absolutely mint condition.
Christopher P
Very helpfull. Excellent customer service. Would recommend to family and friends. Would use again.
Jake W
Great and professional service from Mick. Made sure I was kept up to date through the whole buying process, explained everything to me and dealt with any concerns that I had. The car was ready for me quickly, came with 12 months MOT, a recent service, 6 months warranty and the part exchange was easy to arrange. Would highly recommend to anyone and wouldn't hesitate to deal with Mick again in the future. Many thanks, Jake.
Steven S
The experience was a model for all dealers to note and learn.
Quality cars backed up by quality warranty means customers can be at ease when choosing a car from Binley Woods Approved Cars Ltd. Will recommend to friends and family.
Ryan B
Great service when buying car, sorted each step out for me and went the extra mile to get everything done as quick as possible. Warrant included was an added bonus, would recommend to everyone.
Gundars M
Excellent trader, perfect service, very welcoming and good quality cars.
Christine H
Great experience, dealer took lots of time and effort to ensure I was happy with my purchase. He understand what I needed and took time to explain features of the car. Nice coffee too.
Lucinda Y
My experience with binley woods approved cars, was a really good one. I was really happy with the experience and mick was very friendly and answered any questions and concerns we had. The part exchange/ change over was very smooth and easy to do and as we was travelling down from Birmingham we managed to agree on everything via telephone and emails so we only had to sign paper work on the day and go.
Brian O
We were looking for a wheelchair accessible vehicle for my wife and found one at Binley. It was not the normal offering of the company being a specially adapted vehicle. We found Binley very straight forward to deal with and even though I was unexpectedly taken to hospital, family members were able to complete the paperwork and formalities with Mick who was very understanding of the situation. In addition the cambelt time limit had been exceeded and the cambelt including the water pump was changed before delivery without charge or fuss.
I gained the impression that customer satisfaction was very high on the list of what was important. It would seem that many of the sales were made by referral and it is easy to see why. A straightforward transaction with a straightforward company.
Samantha K
We had a really great experience with Mick who sold us a beautiful Ford Fiesta today. Mick was really helpful and couldn't have done more for us, we are really pleased and would definitely recommend. Thanks Mick
Charity M
Excellent service and highly professional dealer. Would highly recommend.
Duncan G
Professional, knowledgeable and helpful - would recommend them
Ann L
Great experience. Mick was straightforward to deal with and gave me a very fair part exchange price for my car. He did what he said he would, when he said he would and my new mini was immaculate when I picked it up. All that AND a decent cup of tea! Would highly recommend.
Chris L
Mick is a very open person who is prepared to spend time with you to ensure that he fulfil your needs. Definitely NO hard selling.
His range of cars is wide and all in immaculate condition.
Check his stock on line his descriptions are 100%.
I am very pleased with my Purchase and will go back for my next car.
Would recommend highly.
Paul D
A great experience here with Mick, well looked after,great set up.profesional attitude.All paperwork covered.Would buy from here again.cheers Mick.A1.
Vicky T
Having recently bought my new car from Mick I can honestly say it was a real pleasure dealing with him. He is professional, polite and attentive. He thoroughly explained every detail of my car and I left feeling happy with my choice. I would be happy to recommend Binley Woods and would certainly buy from him again.
Vicky Tredell.
Stuart B
Very professional from the first point of contact to the handover of the vehicle.
I was looking to purchase a Fiat 500 for my Daughters 17th Birthday and came across the correct specification car i was looking for at Binley Woods Approved Used Cars.
You will find all the vehicles very nicely presented and quite a selection to choose from.
The Fiat 500 was just what I wanted and hence purchased the vehicle.
As this was a surprise for my Daughter we had to be very secretive, the car was delivered in the evening before her Birthday.
Needless to say my Daughter is chuffed to bits with her dream baby Fiat.
Mabkhout A
It's really good
Tracey B
Fantastic service.. Mick was very friendly and helpful... Nothing too much bother.. Service second to none.. and makes a great cup of coffee...
Jamie
As the title says, a very professional service offered by Mick, something which is certainly lacking locally. After trouble with another garage Mick went beyond his call to support me throughout that, but didnt push any sale on me from his own garage. Decided to buy a Fiesta from the forecourt, which was very accurately described on the website/autotrader. One of the best things is the garage offers to put a 12 month MOT on any car so that you know the car is a sound buy. The extra services are recommended but not forced upon the buyer which was refreshing from other salesman trying to make as much money out of you. Totally love my new car and the great service the garage offered, have already recommended them to friends and family.
Gillian A
I can highly recommend this trader. Nothing was too much trouble for mick who explained everything I needed to know in great detail before we made the 70 mile journey to view the car. It was exactly as he had described. He explained all of the necessary jargon and paperwork. Car was in a brilliant condition , better than I imagined. Despite a dinner appointment Mick did not rush me into making a decision, gave me the time to decide without pressurising. I will be recommending this dealer to my friends.
Andrew S
Mike is a very friendly and knowledgeable fellow who couldn't really have the purchasing process any easier. Any queries and issues were dealt with courteously and efficiently. I would have no hesitation in recommending Binley Woods Approved Used Cars to any prospective customers.
Sarah M
Cannot recommend using Binley Woods Approved Used Cars Ltd enough. I felt completely at ease throughout the whole process thanks to the Managing Director, Mick, as he thoroughly explained everything to me. Not only did I buy my dream car but I also experienced the best customer service I have received in a very long time.
Anita V
Fantastic service. Went beyond the call of duty. Will recommend Mick to everyone. Thanks
Daniel J
Very good service, very happy with my car.
Leslie H
Very pleased with the service offered by Mick Malone. Good clean cars and well presented. Would recommend to anyone.
Deane T
100% satisfied ,kept in contact from start to Finnish even with my finance company messing us around mick explained every about the car and warrantie clearly would recommend Binley woods cars to any one
Andrew B
Mick was approachable from the start of our meetings and answered all of our queries with professionalism and integrity. At all points of the sale, Mick was available to answer questions and was flexible when arranging appointment times. All aspects of the sale including warranties are explained and detailed thoroughly. I would strongly recommend using Binley Woods Approved Used Cars Ltd.
Zaheer K
I purchased my mercedes e class from Binley Woods and I must say what a service I received all round, excellent communication through telephone before I had made my way down as live a fair distance away, booked my train ticket, got there in 4 hours, Mick had picked me and the misses up from the train station in the vehicle I was interested in, I drove it back to the dealers, went through all the paperwork straight forward know hidden costs or phonies, and I was away in couple of hours with all my paperwork in order, a fresh 12 months MOT, a service and a full valet, will be using Binley woods again in the near future and would recommend anyone to use them as they offer a great service all round! Keep up the good work guys!

Kind regards
Jez & Sara
Ben L
Very good customer service, very reasonable part exchange valuation. Flowers in the boot of the car for when my wife picked up the car was a nice added touch.
Alby B
Great experience, Mick was very helpful throughout and made buying the car very easy! He was happy to spend time explaining everything about the car and letting me test drive it first. He even took my old car so swapping was hassle-free! Would definitely recommend Binley Woods Approved Used Cars for a friendly professional service!
David F
Very happy with the service. Friendly. Informative and defo not to pushy like a lot can be. Relaxed area to take care of business. I took the wife and 7 month old. Oh and no cheap coffee on offer.

Would deal with this company and with mick again without hesitation .
Dannielle H
Great place to buy a car from, found the right finance for me and made sure I was comfortable with the monthly payments, made sure I fully understood everything before signing. Absolutely love my car and would highly recommend anyone buying a car from Mick.
Charles W
First class customer service, open, honest and most helpful.
A fair price for me to purchase the vehicle, and a fair price for mine in part exchange.
A pleasure to do business with this gentleman, would recommend to anybody
GERARD D
Fantastic service from start to finish. Would definitely recommend Binley Woods Approved Used Cars for your next vehicle. Mick went out of his way to structure a deal that was suitable to both parties and his advice was invaluable.
Andrew W
Car prepared to excellent standard, very clean with full service and MOT. I would highly recommend this dealership and would definitely buy from again. Great coffee!
Charles H
Superb dealer offering quality cars at fair prices with fair part exchange values !
From start to finish the whole transaction was faultless ! Proper old fashioned service which is rare these days !
This dealers stock is way above the average cars we see so often these days . Couple that with a nice bloke and a pleasant buying experience and we have Binley Woods Approved Cars .

Many thanks from Charlie........

Charles. A. Huntley .
Lee H
Helpful, competent and friendly staff, an excellent car dealer.

The car was prepared well, spotless and I haven;t had a single problem with it.

I would recommend to others.
Kelly R
The dealer had everything organised and set up so I could apply for finance, he explained every part of the process professionally and advised me on the right options to take. The dealer made sure the car was suited to my needs and was ready to drive away with 6 months warranty, a years MOT and even helped me tax it online.

Very trustworthy. Will be recommending to anyone I know who is looking to buy a car. Great, quick, efficient and professional service!
Sue E
I was dealt with a professional friendly service. Everything was explained fully in detail. Would definitely recommend this company to anyone wanting to purchase a vehicle
Robert W
Very good experience, spent plenty of time with the dealer looking at the car and going through the options. The buying process was easy.
Nicola O
Was very helpful and let me have a test drive of 2 cars.Very friendly would recommend anybody to buy a car from this dealership.
Sean M
Mick was a pleasure to deal with, very professional and knowledgeable. Will be buying from him in the future and I'll be recommending all friends and family to him
Emil S
I was decided to by that car before to see it but just after a few minutes spend in the professional company of the meneger it was a plasure to make business with him. And the car it was exactly how it was described witch I appreciate.